Learner Success Community of Practice

Learner Success Community of Practice

Last updated 6 May 2024
Last updated 6 May 2024

The Learner Success Community of Practice enables tertiary education organisations (TEOs) to share learner success best practices, insights and lessons.

The Community of Practice is a joint initiative to support sector collaboration and development in learner success approaches, led by a Sector Reference Group made up of TEOs and the Tertiary Education Commission (TEC).

Community of Practice sessions

We partner with the tertiary education sector to showcase the different organisational approaches TEOs are taking to become more learner-centric through online webinars. The goals of these sessions are to connect TEOs with the purpose of knowledge sharing, collaboration, and individual, group and organisational development.

Community of Practice sessions will be held throughout 2024, and will be recorded and published on this page. Recordings of previous sessions can be found below.

For more information

To find out more about the Learner Success Community of Practice, and receive emails about upcoming sessions, please contact 0800 601 301 or customerservice@tec.govt.nz with the subject line [Edumis # Learner Success Community of Practice].

TEOs showcase different learner success approaches

Watch recordings of TEO presentations delivered at Community of Practice sessions.

Data and technology (Learner Success capability)

Massey University

Massey University Deputy Vice-Chancellor, Students and Global Engagement talks about data and technology, and how it applies to Pūrehuroatanga and supporting their learners to succeed.

University of Canterbury and Massey University

The University of Canterbury and Massey University share insights on how they are using data and technology in their whole-of-organisation approaches to learner success.

University of Otago

University of Otago discusses how they apply insights from the data they collect to understand learner experiences and needs, then how they use this data to ensure suitable resources are available for disabled learners.

Guided pathways (Learner Success capability)

Auckland University of Technology (AUT)

AUT shares insights about their summer programme for school leavers transitioning into university life, UniPrep. They discuss the programme's purpose, underpinning values and outcomes for ākonga.

University of Auckland

The university talks about their three summer programmes to support learners transitioning into university. They unpack the details of what is involved in the programmes, why there are differences between their three offerings, and where the programmes lead ākonga in their tertiary journey.

Yoobee Colleges

The private training establishment shares their nurture map, which takes a holistic approach to identifying the supports ākonga may need along each step of their tertiary journey. In this presentation Yoobee delves into one of the aspects of their approach, “Q time”, which is underpinned by identifying the learner's needs.

Holistic learner supports (Learner Success capability)

Solomon Group and New Zealand Welding Trades

For their learners to be successful in the classroom, private training establishments Solomon Group and New Zealand Welding Trades focus on the supports their learners need outside of the classroom.

University of Waikato

The University of Waikato uses an approach that combines people, data and effective systems to drive support to a learner at the right time.

Learner-centric systems (Learner Success capability)

Te Wānanga o Aotearoa

Te Wānanga o Aotearoa provides an informative session on Te Ata Hāpara, and its approach to student support and pastoral care with a focus on higher-needs students. The presentation covers the data behind how Te Ata Hāpara identifies students at risk of not completing courses, and how they support these students.

Te Herenga Waka – Victoria University of Wellington

Te Herenga Waka - Victoria University of Wellington discuss their new student success support programme, Tītoko, which helps students across the university, including study advice, student administration, support services and student life in general. This presentation takes a deep dive into why the programme was set up, the data supporting change to happen, the approach required for real change and the mechanisms behind how the programme works.

Te Wānanga o Aotearoa and Te Herenga Waka – Victoria University of Wellington

Te Wānanga o Aotearoa and Te Herenga Waka - Victoria University of Wellington answer questions about their approaches, Te Ata Hāpara and Titoko.

Teaching and learning (Learner Success capability)

Massey University

Massey University shares insights on their Course Incubator project, which is a course redesign and student support intervention model. It is part of their Pūrehuroatanga initiative – collaborating to drive diversity, access, equity and excellence across the university.

University of Auckland

The University of Auckland shares insights on how they are enhancing teaching and learning in their learner success approach.

University of Canterbury

The University of Canterbury provide insights on their Kia Angitu student success programme and how they are using analytics for course engagement to really impact teaching and learning.

Partnerships (Learner Success capability)

Lincoln University, Manurewa High School, Te Whare Wānanga o Awanuiārangi and Waihanga Ara Rau

Te Whare Wānanga o Awanuiārangi, Waihanga Ara Rau, learners from Lincoln University, and Manurewa High School talk about what they have learned through their partnerships with communities to understand and deliver better outcomes for learners.

Enhancing practice to support success for disabled learners

University of Otago

The University of Otago discusses how they apply insights from the data they collect to understand learner experiences and needs, then how they use this data to ensure suitable resources are available for disabled learners.