Contact us

Last updated 5 December 2023
Last updated 5 December 2023

General enquiries

If you want to contact the Tertiary Education Commission (the TEC) with a general enquiry, our Customer Contact Group is your first point of contact.

You can email us using the contact form below or call us on 0800 601 301 or +64 4 462 5201.

We are here from 8:30am to 5pm Monday to Friday, with the exception of Wednesday when we are here from 9.30am to 5pm.

We are closed on public holidays, including Wellington Anniversary.

Written enquiries

The Tertiary Education Commission
PO Box 27048
Wellington 6141
New Zealand

Street address

Head Office Reception
Level 9
44 The Terrace
Wellington 6011
New Zealand 

Regional offices


Eden 1 Building
Level 2
18 Normanby Rd
Mount Eden
Auckland 1024
PO Box 8085
Symonds St, Auckland 1150


Level 1, 504 Wairakei Road
Burnside, Christchurch 8053

Media enquiries

For media enquiries (including outside office hours), contact us using the form below, or phone: +64 27 838 5301.

Outside of office hours please email

Specific information requests

If you’re requesting specific information from us (for example under the Official Information Act or for research purposes), email with the words “Request for information” in the subject line. Please clearly state why you need the information and your deadline, if appropriate. Before making a request please check with our Customer Contact Group by calling 0800 601 301 in case the information you seek is already available.

Privacy requests

For Privacy Act requests, email our Privacy Officer using the contact form below.
Our Privacy policy


If you have a complaint, use the contact form below.

Check out this detailed information first: How to make a complaint