Refunds

Refunds

Last updated 17 July 2020
Last updated 17 July 2020

This page provides information about refunds that tertiary education organisations (TEOs) need to make.

TEOs will receive Targeted Training and Apprenticeship (TTAF) funding for all eligible enrolments. This means TEOs will need to make fee refunds or process student loan reversals, where fees have already been paid for programmes that a TEO is now eligible to receive TTAF funding for.

Government agencies will work with TEOs that have already received the fee payments for study or training that will now be covered by TTAF.

Education and training start date and refunds

The diagram below explains how start dates determine which fees are covered by TTAF. Learners, or those who paid on behalf of learners, will need to be refunded if they have already paid for programmes that a TEO is now eligible to receive TTAF funding for.

Which fees are covered? - Start date diagram for providers (PDF, 103 Kb)

A similar version of this diagram created to share with learners is also available here:

Which fees are covered? - Start date diagram for learners (PDF, 103 Kb)

Refunding learners directly

The TEC will provide TEOs with a list of learners (NSNs) whose education or training started before 1 July 2020 and are therefore likely to be eligible for a refund. TEOs will need to refund these learners directly within a reasonable timeframe.

Student Loan reversals

TEOs will need to work with Studylink to pay the relevant fee amounts to the Ministry of Social Development where loans have already been provided to cover a student’s fees.

Fees Free reversals

We are developing the process for Fees Free reversals, and will provide more information soon.