Contact us

General enquiries

For enquiries, including those relating to funding, please contact our Sector Helpdesk.

  • Freephone: 0800 601 301 (Sector Helpdesk)
  • Telephone: +64 4 462 5200 (Wellington office, for callers within New Zealand)
  • Telephone: +64 4 462 5201 (for international callers)
  • Email:
  • Fax: +64 4 462 5401

Written enquiries

The Tertiary Education Commission - Te Amorangi Matauranga Matua
Tertiary Education Commission
PO Box 27048
Wellington 6141
New Zealand

Wellington Office

Level 9, 44 The Terrace
Wellington 6011


Media enquiries

Please contact our Communications Team.


Phone: 027 838 5301 (media enquiries only)

Making a complaint

We have processes for receiving and managing complaints about tertiary education organisations (TEOs) including universities, private training establishments (PTEs), wānanga, industry training organisations (ITOs) and institutes of technology and polytechnics (ITPs).

Call us on our complaints help line to talk through your concern on 0800 601 302 or email us directly:  

Read more about how to make a complaint


We welcome your feedback

We are committed to continuous improvement, and your feedback is an important way for us to understand how well we currently do things, and how we can do things better.

If you have feedback about our customer service send us an email or call our Sector Helpdesk on 0800 601 301.

If you have suggestions for improving our website please complete our website survey.

  • Last changed: 24 August 2016
  • Last verified: 24 August 2016