Role of industry training organisations

Achieving the shifts and outcomes in the Tertiary Education Strategy and the Investment Guidance requires industry training organisations (ITOs) to:

  1. Set skill standards and make arrangements for the delivery of industry training (but not deliver training themselves):
    • as set out in the ITO's Plan
    • in accordance with the requirements of the Industry Training and Apprenticeships Act, the Education Act 1989 and the Government’s policies that may affect the setting of those standards and the arrangements for the delivery of that training
    • to meet the needs of the ITO's recognised industry, employers and eligible trainees.
  2. Achieve a level of participation in the ITO's recognised industry consistent with the scale and broad demographics of the workforce employed in that industry.
  3. Achieve the same results for all participants in industry training, regardless of their demographic group. This includes people specified in TEC's Statement of Intent as people to whom industry training linked to nationally recognised qualifications has not traditionally been available.
  4. Develop and maintain strategies and systems to:
    • achieve and maintain financial viability
    • ensure only valid training agreements are registered with an ITO
    • ensure only accurate and timely information is provided to the TEC
    • ensure all industry training and assessment arranged and managed by ITOs meets the New Zealand Qualifications Authority (NZQA) quality assurance criteria
    • ensure all services provided by ITOs to their recognised industries and eligible trainees are of a consistently high standard
    • have in place a complaints procedure accessible to an ITO's recognised industry and eligible trainees who may be dissatisfied with the ITO's delivery. It must enable the rapid, fair and equitable resolution of complaints
  5. Develop and maintain a collaborative relationship with other ITOs and other tertiary education organisations with whom an ITO may need to work to:
    • best meet the education and training requirements of the ITO's recognised industry
    • minimise compliance costs for employers and eligible trainees
    • make the most efficient and effective use of resources
    • best achieve the industry training objectives.
                • Last changed: 16 June 2015
                • Last verified: 16 June 2015